Casino / Mobile
Your adup99 account wallet handles deposits through bKash, Rocket and Upay, and sends withdrawals back to the same wallet you used. Open the banking section from the account menu to see the routes and limits your account shows.
Depositing into your adup99 account starts from the wallet tab inside the account menu. We support bKash, Rocket and Upay as local deposit routes — these appear as selectable options once you open the deposit counter. Choose the wallet that matches your registered mobile number, enter the amount shown within the field limits, and confirm.
Log in and go to the account menu. Select the deposit option — the banking counter opens and shows available local wallet routes for your account.
Pick bKash, Rocket or Upay from the options displayed. Only routes active for your account appear here, so select the one matching your registered wallet number.
Type the amount within the range shown on screen. Confirm the transfer from your wallet app and wait for the on-screen status update before closing the page.
Once the deposit posts, your adup99 balance updates in the wallet tab. If it has not updated, keep the wallet reference handy and contact support through the published help route.
Withdrawals send your adup99 balance back to the local wallet registered under your account. Open the withdrawal section from the same account menu you used for deposits — the screen shows the methods available to your account alongside the minimum and maximum amounts permitted at that time. We route payouts through bKash, Rocket and Upay where those wallets are linked and verified on your account.
From the account menu, select withdrawal. The screen lists the payout methods tied to your account — bKash, Rocket or Upay — along with the amount range currently available.
Check that the wallet number displayed matches your registered number exactly. If it does not match, follow the account verification step shown before continuing.
Type the amount within the limits shown. Submit the request — the account history tab updates to show a pending entry with a reference number for this transaction.
Your account history shows the current status of the withdrawal. If it remains pending beyond the window shown on screen, use the reference number when contacting support.
Your adup99 account may prompt a verification step at certain points — typically before a first withdrawal or when the wallet details on file need confirming. We only ask for the information shown in the account verification section at that moment: follow each field exactly as displayed and upload only what the form requests.
The account verification section shows exactly which fields apply to your account at that stage. Complete them in order. Do not send documents through any channel outside this section.
We verify that the bKash, Rocket or Upay number on your account belongs to you. This step protects your payouts and is required before withdrawals process on most accounts.
If an identity check appears, follow the instructions shown in the form. The required details depend on your account status and are displayed clearly in the verification section.
Use the support contact route in your account menu if a verification field is unclear. Our team can clarify which document or detail the form is asking for without you needing to guess.
We support a focused set of local wallet and transfer routes for Bangladesh accounts. The methods available to your account appear in the banking section after you log in — only active routes show up, so what you see is what applies to you right now.
Send deposits and receive withdrawals through your bKash wallet. Use the mobile number registered to your bKash account when setting this up in the banking section.
Rocket transfers work for both deposits and withdrawals on eligible accounts. Confirm your Rocket wallet number matches your registered adup99 account detail before submitting.
Upay is available as a deposit and withdrawal route for supported accounts. Select it from the wallet options in the banking counter when it appears for your account.
Bank transfer may appear as an option depending on your account type and region. Follow the account banking section for current availability and the fields required to set it up.
After any deposit or withdrawal, you have two records: the transaction entry in your adup99 account history and the corresponding entry in your bKash, Rocket or Upay wallet app. Matching these two entries is the quickest way to confirm a transaction completed correctly and to catch any discrepancy before it becomes a support issue.
Every deposit and withdrawal on adup99 generates a reference number visible in your account history. Your wallet app also records a matching reference. Keep both — they are the key detail support needs if a transaction needs tracing.
Your account history shows a status for each transaction: pending, completed or under review. A pending status means the transaction is still moving through the wallet network. Completed means the balance has settled on both sides.
Open the transaction history tab in your account menu to see a dated list of all deposits and withdrawals. Each entry shows the method used, the amount and the current status — check this before contacting support about a delay.
Screenshot or note the wallet app transaction ID alongside the adup99 reference number at the time of the transfer. If amounts differ between the two records, share both references when you contact our support team through the published help route.
Every transaction on your adup99 account passes through the same domain you registered on — adup99. We do not operate mirror sites or ask you to log in through a different address. Staying on the correct domain is the single most effective check you can do before entering any account details.
Always confirm the address bar shows adup99 before entering your credentials or banking details. We do not send login links through external messaging apps, and we do not ask for your password through chat or email outside the account area.
We link your deposit and withdrawal route to the wallet registered under your own name. This means payouts go to the correct owner and reduces the risk of misdirected transfers at the wallet network level.
Double-check the wallet number shown in your banking section before confirming any transaction. An incorrect number is the most common cause of a delayed or returned payout, and correcting it after submission requires contacting support.
Our support team is reachable through the contact option in your account menu. Use this route for any banking question — not third-party social pages or unverified links shared elsewhere — so your account details stay within the secure account environment.
These questions cover the situations we hear about most from accounts in Bangladesh. If your question is not answered here, the support route in your account menu connects you with our team directly.
bKash, Rocket and Upay are the local wallet routes we support. The options available to your specific account appear in the deposit counter after you log in — only active routes show up there.
Open the account menu and select the withdrawal section. Choose your registered wallet — bKash, Rocket or Upay — enter the amount within the limits shown and submit. Your account history updates with a pending entry immediately.
Keep the wallet transaction reference from your bKash, Rocket or Upay app. If the balance has not updated within the window shown on the deposit screen, contact support through the account menu and share that reference number.
It depends on where your account is in the verification sequence. The form shows exactly which fields apply to you. Complete each field in order and upload only what the screen requests — do not send documents through chat or email outside this section.
The minimum and maximum amounts for your account appear on screen when you open the deposit or withdrawal counter. These limits can vary by account status, so follow what the banking section shows at the time of your transaction.
Note the reference number shown in your account history for that transaction and contact our support team through the help route in your account menu. Provide the reference and the wallet number you used so the team can trace the payout.