Casino / Mobile
adup99 collects and uses your information to run the lobby, process wallet transactions through Rocket and Upay, and keep your account secure. This policy explains what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and eligible regions.
When you open an account on adup99, we collect the details you enter during registration — your name, contact information and any wallet identifiers you link to your account, such as a Rocket or Upay number. We also collect activity data: the pages you visit inside the lobby, the game categories you open, and the device and browser type you use to access the site. This information is used to maintain your account, process your wallet transactions, and show you content relevant to your session. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling your Rocket or Upay transaction — that sharing is limited to what is necessary to complete the service. We store data only for as long as your account is active or as required under applicable rules. You can ask us to review, correct or delete your records at any time by reaching us through the support route shown in your account. Access and use of this policy may depend on your local law and the eligible regions where adup99 operates.
This policy applies to data collected directly through adup99 — your account details, session activity inside the lobby, and payment identifiers you provide when using Rocket or Upay. It does not extend to third-party services you reach through external links, or to payment processors whose own privacy terms govern how they handle your wallet data once a transaction leaves our platform. Understanding what falls inside and outside this policy helps you know where to direct a privacy question.
Login credentials, account profile fields and session tokens are covered. We collect only what is needed to authenticate your account and maintain your session inside the lobby on adup99.
When you use Rocket or Upay to add or withdraw funds, we record the transaction reference on our side. The payment processor holds its own record under its own privacy terms, which are separate from ours.
Pages you open, game categories you browse and lobby sections you visit are logged to your session. This data helps us keep the lobby functional and responsive to your device without identifying you to outside parties.
Any service reached through a link that takes you outside adup99 is not covered here. Those services have their own data practices, and we recommend you read their policies before sharing personal details.
You have real, actionable choices about how your data is handled at adup99. Reviewing your stored account details is straightforward: open the account settings page after logging in, where your profile fields and linked wallet identifiers are displayed. If any detail is wrong — a contact number, a Rocket wallet reference or an email address — you can update it there directly or raise a correction request through our support channel. Requesting deletion of your account and associated data is also possible; use the support contact shown in your account to submit that request, and we will confirm the steps required. If you have a question about how a specific piece of data is being used, or if you want to know what records we hold on your account, you can ask us directly. We aim to respond through the same channel you used to contact us. All eligibility for these rights depends on your local law and the eligible regions where the platform operates.
Log in and open account settings to see the profile data and wallet identifiers currently stored against your account.
Edit your profile fields directly in settings, or contact support if a payment identifier such as a Rocket or Upay number needs to be updated by our team.
If you want to know what specific data we hold, send the question through the support route in your account and we will respond on that same channel.
Submit a deletion request through support. We will confirm the process, the data covered and the timeline based on applicable rules for your region.
If you have a question about this policy, want to request a copy of your data, or need to report a concern, use the contact routes published on adup99. We handle privacy questions through the same support channels shown in your account. Response handling depends on query type and your region.
Open the support chat from the account area on adup99. Use this for questions about stored data, wallet identifiers or profile corrections.
Send a written privacy request to the email address published on the adup99 contact page. Include your account reference so we can locate your records.
The help section inside your logged-in account lists published support routes and the steps for submitting a data correction or deletion request.
adup99 keeps your account and payment data only for as long as it is needed to run your account or meet applicable retention requirements. We use standard access controls to limit who inside our team can view account records, and wallet transaction data tied to Rocket or Upay is stored only in reference form — not full wallet credentials. Cookies used on adup99 are functional and analytics-only; you can manage cookie preferences through your browser settings. If you want to understand what any specific cookie does, reach out through the support route in your account.
Account and transaction records are kept only while your account is active or as required under rules applicable to your region. You can request a review of what we hold at any time through the published support route.
We use functional and analytics cookies on adup99. No cookies are used to share your data with advertising networks. Adjust cookie behaviour in your browser settings or contact support for details.
Access to your account is protected by the login credentials you set. If you believe your account has been accessed without your permission, use the support chat immediately to flag it and follow the steps shown.
For any privacy concern — data access, correction, deletion or a policy question — use the email or chat route on adup99. We do not handle privacy requests through social media or unverified channels.
These answers cover the questions we hear most from account holders about how adup99 handles personal data, wallet information and your rights under this policy.
We collect the details you enter during registration — name, contact information and any wallet identifiers you link, such as a Rocket or Upay number. We also log session and device data to keep the lobby functional. We do not collect data beyond what is needed to run your account.
We share data only where it is necessary to complete a service — for example, a payment processor handling your Rocket or Upay transaction. That sharing is limited to what the processor needs. We do not sell your data or share it for advertising purposes outside the platform.
Log in and open your account settings to view stored profile fields and wallet identifiers. For a full record of what we hold, send a request to the email address on our contact page or use the support chat. Include your account reference so we can locate your records quickly.
Yes. Submit a deletion request through the support chat or email route published on adup99. We will confirm which data is covered, the steps involved and the applicable timeline. Eligibility may depend on your local law and the eligible region in which your account was opened.
Cookies on adup99 are functional and analytics-only. They help the lobby load correctly and let us understand how the site is used in aggregate. No cookies share your data with advertising networks. You can manage cookie behaviour through your browser settings at any time.
It covers the transaction reference we record on our side. Once a transaction is sent to the Rocket or Upay processor, that processor's own privacy terms apply to their handling of your wallet data. We recommend reading those terms if you have questions about how the processor manages your information.